Scrum is a simple but powerful agile management framework. Key to its success is the role of the Product Owner: The Product Owner steers and guides the Scrum project, bridges the gap between end customers, business and development/IT and is responsible for customer satisfaction and the return on investment (ROI). The Product Owner combines the customer or product manager and the project manager role in one person.

This two-day interactive course equips you with all you need to know about being an effective Product Owner. At the end of the class, you will understand how you can leverage Scrum to optimise value creation and customer satisfaction. You will be able to create a product vision, stock and manage the product backlog, prioritise the backlog, write user stories, systematically refine requirements. You will also be able to create a realistic release and know how you can increase productivity, level the workload, and steer the project proactively.

Each participant is trained to assume the responsibilities of a Certified Scrum Product Owner. The course leads to the official Certified Scrum Product Owner qualification as authorised by the Scrum Alliance. In addition attendees receive two years' free membership to the Scrum Alliance.

Introduction

• Agile Values
• Scrum Benefits and Origins
• Companies Using Scrum

Scrum Process and Roles

• Scrum Flow
• Scrum Roles: Product Owner, Team, ScrumMaster
• Product Owner Characteristics
• A Day in the Life of the Product Owner

Visioning and The Product Vision

• The Product Vision
• Benefits of the Product Vision
• The Vision in Action
• Desirable Qualities
• Techniques for Creating a Powerful Vision
• The Kano Model

The Product Backlog

• Requirements in Scrum
• Product Backlog Characteristics
• Product Backlog Structure and Form
• Stocking the Backlog
• Grooming the Backlog
• Prioritising the Backlog
• Getting the Backlog Ready for Sprint Planning
• Progressive Requirements Decomposition
• Refining Requirements
• Collaborative Requirements Workshops
• User Stories on the Product Backlog
• Non-functional Requirements

Release Management

• Sustainable Pace
• The Project Levers
• Estimating Product Backlog Items with Story Points and Planning Poker
• Choosing the Right Sprint Length
• Determining Velocity
• Creating the Release Plan
• Tracking and Reporting the Project Progress

Sprints

• Sprint Workflow and Characteristics
• Formulating Powerful Sprint Goals
• Sprint Planning, Daily Scrum, Sprint Review and Retrospective
• Understanding the Sprint Progress

Portfolio Management

• The Planning Onion
• Why Portfolio Management Matters
• Levelling the Demand
• Portfolio Management Steps
• The Portfolio Bubble Chart

Large and Distributed Scrum Projects

• Brook’s Law
• Organic Growth and Conway’s Law
• Master Product Backlog and the Product Owner Team
• Team Set-up
• Multi-team Planning and Coordination
• Shared Norms and Assets
• Dispersed Teams
• Distributed Scrum Project Tips