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LONDON JAVA COMMUNITY : SOFTWARE WITHOUT (SO MANY) TEARS. TECHNIQUES FOR DEALING WITH DIFFICULT CONVERSATIONS AND NEGOTIATIONS IN SOFTWARE DEVELOPMENT.
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Why is it so difficult to talk to customers? Why do managers often end
up making unrealistic demands on developers and encouraging them to
make promises that they can't keep? Why do so many software projects
end up in angry exchanges of accusation and counter accusation? Can
any of this be explained? Can anything be done to make it better?
Researchers at the "Harvard Negotiation Project" claim that a great
deal can be done to make things better. By understanding the structure
of "difficult conversations" we can be made aware of the various
points at which things can go badly wrong and sometimes avoid them. By
understanding our own contribution to the problem we can adopt
strategies that give us a chance to actually improve a situation.
Using as examples a particularly "difficult" conversation about the
development of a website that I overheard in a cafe, and my own
experiences in developing software over the last 15 years, I'd like to
explore how understanding the nature of "difficult conversations" and
some other basic negotiation strategies can help anybody involved in
the business of developing software.
Suitable for:
Suitable for anybody involved in the process of developing, managing
or commissioning software.
Thursday 26th March 2009
Track 1
18:30 TECHNIQUES FOR DEALING WITH DIFFICULT CONVERSATIONS AND NEGOTIATIONS IN SOFTWARE DEVELOPMENT
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OTHER JAVA EVENTS
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SpringSource's Spring Application Development
4 DAY COURSE. Featuring Dominic North
London, Tuesday, September 7th
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Software Architecture for Developers
2 DAY COURSE. Featuring Simon Brown
London, Tuesday, September 7th
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Good code isn't enough
FREE EVENT:
In The Brain of Simon Brown
London, Wednesday, September 8th
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John Smart's Java Power Tools
5 DAY COURSE. Featuring John Smart
London, Monday, September 13th
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Real Programmers Don't Need Unit Tests
FREE EVENT:
In The Brain of John Smart
London, Wednesday, September 15th
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Rick Evans' Coherence Clustered Caching
2 DAY COURSE. Featuring Daniel Sikar
London, Monday, September 20th
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Kevlin Henney's Agile Development
3 DAY COURSE. Featuring Jon Jagger
London, Wednesday, September 22nd
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Arjen Poutsma's Spring Web Services
2 DAY COURSE.
London, Thursday, September 23rd
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