Are you a product owner struggling to find the time to understand your role in a scrum or agile process? Are you faced with competing demands from inside and outside your team? Are your colleagues always looking for more information about what should be in the next sprints? And do they complain about never getting enough of your time, even though you work long hours trying to keep up? While there are very important advantages to Scrum, product owners may find it difficult to get used to the visibility and highly iterative work it involves, often longing for old processes. If any of this sounds familiar, then this is the course for you!
What The Certified Scrum Product Owner Course Will Do For You
This course will help you perform effectively as both a scrum product owner and a team member. Through a mix of theoretical explanation, problem exploration and practical discussions, the 2-day course will equip attendees to be the best possible product owner for their Scrum projects.
As PO, your primary tool in Scrum is the 'product backlog', a list of features you want developed, prioritised by value, cost, and risk. The product backlog is used to make sure the most valuable functionality is built first and to remove risk early in the project. As you watch the system take shape, you will manage and restructure the product backlog to incorporate insights or respond to changes in business conditions. You may also identify and cancel unsuccessful projects early - often within the first several months - thus reducing risk.
The Certified Scrum Product Owner course equips you with the tools to achieve success with Scrum.
As a part of this course you will receive a copy of 'User Story Mapping:Discover the Whole Story, Build The Right Product', by Jeff Paton.
Participants completing this course will be able to:
- Understand how to adopt Scrum for their projects
- Learn the essentials of working as a Scrum Product Owner
Course Topics (not exhaustive)
You’ll come away from this course having learned how to work with your team and stakeholders to:
- Identify the business benefits to prioritise
- Understand customers and users
- Build and manage a product backlog
By leveraging the whole team, you’ll ease your workload and help others become active, involved champions working towards a successful product – just like you are.
You’ll leave with a better understanding of scrum and the product owner role, as wisely formulated by user experience expert Jeff Patton:
“It’s about the product, not the process. Instead of focusing on filling process obligations, you’ll learn practices for identifying and steering the development of successful products. Scrum’s process obligations are relatively simple. Building confidence and clarity around product success simplifies meeting those obligations.
“It’s about understanding product benefit, not just features. A product built on time with the required features doesn’t ensure success. You’ll see how to identify and steer product releases towards the desired benefit for your company, your customers, and your users.
“It’s about customer experience. Product success is an outcome of a successful customer and user experience. You’ll learn practices for understanding and engaging your users and customers.
“It’s about design thinking. You’ll see how great products don’t come from captured requirements, but from a deep understanding of the problems to be solved, and an effective approach to identifying and validating solutions. This is design thinking.
“It’s about collaboration. The best products come from collaborative teams aligned around a common purpose. Effective collaboration doesn’t happen by accident. In this course, you’ll build the facilitation skills to get your entire team successfully collaborating with each other.”
After this course you will be skilled at:
- Effectively collaborating with and managing stakeholders
- Creating alignment with the team and stakeholders around common product goals
- Forming productive and collaborative customers and end-user relationships
- Productive meeting and workshop facilitation
- Planning and carrying out product discovery sessions to build a product backlog, estimate the product, and plan incremental releases
- Planning the product construction sprint by sprint
- Releasing on time by managing risks and maximizing learning while building software
You will know and be able to share proven practices for:
- Contributing to writing useful product backlog items (e.g. user stories)
- Applying techniques for prioritizing the product backlog
- Expressing acceptance criteria and working together as a team with testers and developers
- Predicting the delivery date of a project (or the features that will be complete by a given date) using velocity
- Managing the key variables influencing project success
- Managing and reporting to higher management (and what visibility to expect from the team)
- Successfully scaling the product owner role on large, multi–continent projects with team sizes in the hundreds
- Using proven practices like Effect mapping, Product Road Maps and Personas for product envisioning
Following successful completion of the course, each participant will be designated a Certified Scrum Product Owner. This certification includes a two–year membership of the Scrum Alliance, through which additional member-only material and information are available.
This course earns you 14 PDUs (category A) within the PMI. It earns 14 SEUs (category B) within the scrum alliance. PDUs and SEUs can be used toward PMP, PMI-ACP, CSP and other certifications.* (see below)**
Learn how to:
- Assume the responsibilities of a Product Owner
- Apply Scrum to optimize customer satisfaction and value creation
PMI members can claim up to 14 PDU's upon completion of this course!
What the community says
"Martine really knows her stuff and it was great to hear about her experience and knowledge. Will absolutely recommend her course."Course Delegate
"Extremely knowledgeable and engaging instructor. "Richard Shapiro on 12th Dec 2014
"Excellent instructor. A subject matter expert in the truest sense of the world. Very helpful with one on one advice."October 2014 attendee on 25th Nov 2014
"Good variation of techniques. Kept us on our toes and made the course extremely interesting."Robert Jones on 19th May 2014
"Extremely practical training, useful for not only product owners/managers but all CTOs, business stakeholders, and stakeholders."Kaori Nieuwmans on 11th Apr 2014
- Understanding the product you’re building
- Scrum and product owner essentials
- Identifying the benefit your product delivers
- Understanding your users
- Mapping your product backlog
- Guiding the product to successful delivery and beyond
- Planning valuable product releases
- Creating the customer experience
- Guiding products to success sprint by sprint
- Product ownership variations and scaling techniques
- Potential or current product owners and project managers or Scrum teams lacking an effective product owner or product managers
- Sales managers who want to learn how agile methods help with value propositions
- Business analysts and user experience professionals wanting to contribute in a key role on the agile team
- Product champions passionate about creating great products and wanting to learn how to benefit from a Scrum process framework
- Scrum and agile coaches who want to enlarge their variety of practices (and who want to teach others)
- Are you a portfolio manager? If you’re managing large portfolios of products, you may find this class too tactical for your tastes. However, it will help you understand how agile product owners and teams work.
Those who feel their more traditional software development roles seem to fall through the cracks. Don’t despair. This course focuses on a team approach where a primary more strategic product owner is supported by a team of more tactical team members that help carry the product from abstract vision to concrete detail.
You should come with a basic understanding of Scrum and agile approaches. In preparation for this course, you’ll receive a pdf of the Harvard Business Review article that helped motivate the creation of Scrum. It’ll help you to identify the style of product invention we’re striving for in Scrum. Before the class, you’ll be sent information to help you to prepare, including a short reading list that includes the Scrum Guide - a short 16-page primer on Scrum. This will give you the vocabulary you’ll need to launch head-first into effective product ownership practice.
You are strongly recommended to read the following books prior to class: