Product Strategy & DesignThoughtWorks
I help businesses create successful products and services that their customers love. My background in user-experience design provides a passion for a customer-centric approach, along with the skills required to drive outside-in thinking. When combined with my depth of software delivery and management experience, I specialise in getting internal capabilities lined up to consistently deliver value to customers.
Talks I've Given
Building a bank’s biggest branch
Featuring Ben Melbourne
Building an app is easy, right? 16 year-olds build million dollar apps in their garages every other day. But things get a little trickier when the app you’re building is for a bank.
Designing and coding an app with lots of cool new features is the easy part. Creating a whole new customer...general-mobile-development