Dana Ma
Staff Software EngineerZendesk
Dana is currently a Staff Software Engineer at Zendesk in the Data Products team, where she works on harnessing the power of data to help Zendesk's customers help their customers help themselves. Prior to that, she worked in London building pipelines and wrangling data in the financial sector. As a functional programming enthusiast with a background in pure mathematics, she's enthusiastic about the potential of data to help people, but also harbours a solid appreciation for the beautifully esoteric.
Talks I've Given
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Abstract Fun-sense: a functional perspective on life
Featuring Dana Ma
Everything can be a function if you look at it the right way; we can characterise familiar concepts like sets, lists and even plain values as functions.
Thinking about such basic objects as functions can seem unnecessarily abstract, but it isn’t just an exercise in increasingly intimidating...
haskell -
Building Rome Every Day - Scaling ML Model Building Infrastructure
Featuring Dana Ma
"I want to reset my password". "I ordered the wrong size". "These are not the droids I was looking for". Every day, a support agent fields thousands of these queries. Multiply that by the thousands of agents a company might have, and the sheer vastness of data being generated becomes hard to...
engineering