Donal O Mahony
Expert Overview
Things I'm Doing
Talks I've Given
Experience & Service Design executive in Verizon, leading product experience globally for connected vehicles, IOT and the mobile workforce.
Specialising in accelerating company-wide customer centricity, UX maturity, product innovation, lean transformation and design leadership. 20 years experience building and leading world class UX and user research teams.
Talks I've Given
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Putting the Customer at the Centre of Every Discussion AND Decision.
Featuring Donal O Mahony
Donal will share with us how Verizon Connect is putting the customer at the centre of every discussion and, crucially, every decision.