Grace is Conversational Lead for Europe for Fjord/Accenture Interactive. This new role is focused on establishing and expanding the craft of conversational design for our teams in Europe. Before that, she was Content Design Lead at the Dock, Accenture's innovation hub in Dublin. She’s passionate about a human-centred approach to language, and the role of content and conversation at the heart of the design process. Grace has a background in the Humanities, journalism, copywriting, and UX Design.
Talks I've Given
Content Design is a Team Sport
Featuring Grace Hughes
In this talk, Grace will talk about the ways in which content design can be an enriching, collaborative process and how we can adopt a content-first process. She will also look at conversation design as an important new discipline, and how interaction, visual, business and data designers can use...