SEAM is 10! To celebrate we have something very special for you. First up we have Jane Austin, Director of Design and User Experience at MOO, who'll be bringing some colleagues along and talking about their customer-centric ways of working, bringing customers, technology and the 'business' together. I heard Jane present in front of 1600 people at the Mind the Product conference a few weeks ago and she smashed it - It was a great learning experience. If that wasn't enough, we will also be joined by Nigel Kersten, Chief Technical Strategist at Puppet, who has flown all the way from Portland to talk to us (well, Velocity conf might have had something to do with that as well :-) ).
Over and over again we see a huge disconnect between how senior execs and dept leaders represent their DevOps journey and how the people on the ground feel. There's clearly enough benefits there that people keep persisting with it, but what explains this disconnect? This isn't just an executive problem, we see this with how all sorts of transformations of how we work in technology get represented outside the actual workplace, and most of us are hypocrites most of the time. Why?
Nigel came to Puppet from Google HQ in Mountain View, where he was responsible for the design and implementation of one of the largest Puppet deployments in the world.
Jane will be talking about the full design process, what kind of research and inputs are required at each stage with a focus on autonomous, lean and agile teams. Jane and her colleagues will also be discussing the concept of "Continual Design for Continuous Deployment" - In other words, what Design means in a DevOps culture.
Jane is an award-winning designer and has spoken and given keynotes at conferences all over the world (she recently came bank from an event in Pakistan and has experienced an earthquake in Chile!). She currently works as Director of Design and UX at MOO, the online print business that is passionate about great design and the difference it can make to its customers and the world.