Google Assistant: Interactions and Sentiments aiding Customers and Businesses
These pieces of technology can also help you escalate the conversation to a real human, as it can help you detect when human intervention is needed by using the ability of sentiment analysis, leveraging both sides of AI and Machine Learning in one computer-human interaction platform.
Everyone at all levels is welcome to attend this talk!
Amanda Cavallaro is a software developer, passionate about Cloud technologies, Human Computer Interactions and conversational apps. She works at resolver.co.uk and is a Women Techmakers Lead and Community Organiser at GDG Cloud London. You can speak to her in Portuguese, English, Italian and a little of Japanese. More info on her personal website: amanda.ml
Crash Course in ARIA
Dafydd is a Principle Accessibility & Usability Consultant for AbilityNet. He leads a team of consultants who provide consultancy for client's such as Microsoft, HSBC, and NHS—ensuring accessible and usable apps, websites, and more.
Tara Ojo is a software engineer at FutureLearn, a social learning company, enabling online learning through conversation. Prior to this, Tara spent 2 years at Marks and Spencer including 12 months on their software engineering graduate scheme. Since then Tara has become a STEM ambassador and is passionate about encouraging and inspiring young people from diverse backgrounds to consider a career in tech.
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