We can learn questioning techniques, to draw out the person’s understanding of themselves and their situation; we can see how to spot the negative language patterns that people use which disempower them and limit their perceived options; and we can learn reframing techniques, which will help our colleagues to challenge their perceptions and increase their choices.

This session will show how each of these techniques can be used and teach participants a set of skills to increase their effectiveness in interacting with their colleagues and teams.