This session will explore how heuristics can be used to enable this problem solving capability. I will introduce the Kanban Canvas, with a set questions that can be used to encourage creative thinking from multiple perspectives, from understanding the problems, to imagining the desired impacts and then designing potential interventions.
Karl Scotland is a versatile software practitioner with over 15 years of experience covering development, project management, team leadership, coaching and training. For the last 10 years he has been successfully applying Agile methods, and most recently has been a pioneer and advocate of using Kanban Systems for software development. Currently a Lean and Agile Coach with EMC Consulting, Karl has previously championed Agile and Lean Thinking with the BBC and Yahoo!