Head of Design at Unboxed. Service designer at heart, working with developers and other designers to create digital services that are easy to use, a pleasure to interact with, and make a positive impact on people’s lives.
Talks I've Given
A Developer and a Designer, Getting Along Famously
Featuring Boris Divjak and Celia Collins
A short story about how a developer and a designer can learn to fuel each-other’s ideas and why this matters. When our differences enable us to see things from different perspectives, we can take on bigger and more complex problems. When we collaborate every day, nothing can stop us.ruby best-practice good-pracice frontend design
Service design and innovation of digital services
I work with developers, designers and digital strategists to design services and create digital products through an approach that integrates knowledge transfer, user-centred design and agile development.
I’m interested in using service design for systemic change and social impact, working on projects that deliver value to organisations and transform the way they communicate both internally and with their customers. My work currently focuses on public sector services, including a number of London local authorities and the NHS.
Head of Design at Unboxed