Giving and Receiving Effective Feedback
Find out why we give personal feedback, how to provide effective feedback, what makes feedback ineffective and how to deal with poorly phrased feedback. Learning what makes feedback effective helps you to seek your own feedback and improve, whilst being able to support the people around you.
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Giving and Receiving Effective Feedback
Elizabeth Keogh
Liz Keogh is a Lean and Agile consultant based in London. She is a well-known blogger and international speaker, a core member of the BDD community and a contributor to a number of open-source projects including JBehave. She specializes in helping people use examples and stories to communicate, build, test and deliver value, particularly when faced with high risk and uncertainty. Liz's work covers topics as diverse as story-writing, haiku poetry, Cynefin and complexity thinking, effective personal feedback and OO development, and she has a particular love of people, language, and choices. She has a strong technical background with over 15 years’ experience in delivering value and coaching others to deliver, from small start-ups to global enterprises. Most of her work now focuses on Lean, Agile and organizational transformations, and the use of transparency, positive language, well-formed outcomes and safe-to-fail experiments in making change innovative, easy and fun.