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These pieces of technology can also help you escalate the conversation to a real human, as it can help you detect when human intervention is needed by using the ability of sentiment analysis, leveraging both sides of AI and Machine Learning in one computer-human interaction platform.
Everyone at all levels is welcome to attend this talk!
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Amanda Cavallaro is a software developer, passionate about Cloud technologies, Human Computer Interactions and conversational apps. She works at resolver.co.uk and is a Women Techmakers Lead and Community Organiser at GDG Cloud London. You can speak to her in Portuguese, English, Italian and a little of Japanese. More info on her personal website: amanda.ml