SkillsCast

Hands-On Root-Cause Analysis

4th May 2010 in London at The Skills Matter eXchange

This SkillsCast was filmed at Hands-On Root-Cause Analysis

Even the best teams encounter costly, puzzling problems. Leaders and others concerned with improving software quality and team process often say they are going to address "the" root cause of such a problem.

Hands-On Root-Cause Analysis

Douglas Squirrel

Douglas Squirrel has taught 3rd grade, started a one-man business, and performed in comedy sketches. In the last 15 years he has been CTO at startups in financial services and e-commerce and is currently VP Technology at children's payment-card firm Osper.