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The answers lie in People, Process and Product among other things, so it seems appropriate to share how he's been structuring a programme to evolve a 6,000-person start-up (!) from good to great. As Stephen Covey says: Begin with the End in Mind.
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Daniel Terhorst-North
Daniel Terhorst-North uses his deep technical and organisational knowledge to help CIOs, business and software teams to deliver quickly and successfully. He puts people first and finds simple, pragmatic solutions to business and technical problems, often using lean and agile techniques. With over thirty years of experience in IT, Daniel is a frequent speaker at technology and business conferences worldwide.