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Your jobs are interesting because you are continually trying to do things you have never done before. This gives you huge opportunities to learn but it also means that you will inevitably make mistakes.
However some of the most common (and entirely understandable) ways you react to these mistakes can be unhelpful to yourselves and to your teams.
This talk will help you avoid these common pitfalls, introduce the key principles of blameless reviews and explain how to use them to help you and your teams learn from your mistakes and build a high degree of trust between one another.
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Joel Chippindale is the CTO at Unmade, a global fashion software company offering delightful customisation experiences that power Fashion Driven by Demand. He has been building effective software teams for over a decade and feels lucky to be in a role that mostly involves saying ‘yes’ to people when they inevitably think of better ways of doing things than he possibly could.