Please log in to watch this conference skillscast.
This talk is a series of patterns you can use for preparing for, and having, difficult conversations with the people you work with to resolve problems and conflicts.
YOU MAY ALSO LIKE:
Lightning Talk: Design Patterns for Difficult Conversations
Hywel is the founder of Skiller Whale which helps companies get the most from their tech teams through targeted hands-on training. He also organises Tech Leader Dinners. He likes working with humans, but also computers, machine learning, startups and funk music.