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What does it mean to be complicated? How can we manage complexity when we scale up systems? Why do people find it horrifying when the internal complexity of monolithic apps is replaced by a “death star” diagram of the relationships between microservices? Why do people expect complex adaptive systems to behave predictably? How does complicated relate to intuitive? Why is one of the most complicated things we own, our smartphone, easy to use by 2 year olds?
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