HSBC: Delivering Value in Our New Way of Working

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Many organisations are experiencing shifts in the way both clients and employees expect to work. This has been trending for some time, but has seen an acceleration over the last 18 months as responses to the global pandemic have started to normalise.

Via a panel discussion orchestrated by Head of Ways of Working for HSBC Securities Services (HSS), Chris Orson, HSS want to share how they are approaching this, looking at how new technology, organisational design and leadership culture are having an impact on how value is delivered to their clients.

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