SkillsCast coming soon.

Private Healthcare, AI, ML, and RPA

In this exclusive analytics podcast episode, Harry shares:

• His volunteer work as a guitar player for his church care group
• His current role as the Assistant Vice President of IT at IHH Healthcare
• What TPA is and how it comes into the picture for healthcare
• The difference between private healthcare insurers and TPAs
• How private healthcare groups utilise analytics to run the business
• Whether they have started to explore technologies like AI and ML
• Lessons he's learned from his combined experience and how he would change past projects
• Soliciting data feedback
• Applications he's built or plans to build using AI and ML
• Avoiding customers believing you're a scam call
• Communicating with customers through Whatsapp in Singapore
• Challenges he has faced in using data science in private healthcare
• If he has found that Robotic Process Automation can go hand in hand with AI implementation in private healthcare
• A use case from his use of RPA in private healthcare
• His advice for healthcare providers looking to adopt these technologies into their processes