Ed Cortis presents the story of how Agile was used at the Lonely Planet to transform an unfavoured ‘back office’ shared service, to one of the leading teams in the company in terms of Net Promoter Score and tangible business results.
YOU MAY ALSO LIKE:
- DDD eXchange 2015 (in London on 12th June 2015)
- Uncle Bob Martin's Clean Code Workshop on Agile Software Craftsmanship (in London on 22nd - 23rd June 2015)
- When Men were Men, Computers were Computers, and Women were Programmers (in London on 24th June 2015)
- Conway's Law & Reverse Conway's Law - How to avoid being caught by it and how to turn it to your advantage (in London on 13th July 2015)
Radical team transformation through leadership and agility
Ed Cortis, Director of IT at Lonely Planet, was responsible for change management at Lonely Planet over the last years. As such, Ed has successfully integrated Agile software development with world-class ITIL compliant IT operations. This has halved the operating cost of IT within Lonely Planet while continuing to ensure the business has the tools it needs.