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One of the most powerful things Cucumber can do for a software team is help them grow a ubiquitous language. But this depends on scenarios having the right level of detail at the right level of abstraction to be expressive to business people, testers, and developers alike.
Getting the Language Right
Richard is a Certified Scrum Coach and a partner at Agile For All, a consulting firm focused on making software organizations happier and more productive. He trains and coaches software teams and the people who work with them.