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SkillsCast

Visualising Cukes: A Case Study in using Rich Representations to Achieve Client Consensus on End-to-End Experience

26th March 2015 in London at Skills Matter

There are 16 other SkillsCasts available from CukeUp! 2015

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The more stakeholders involved with a project, the harder it is to achieve consensus on the project’s requirements, particularly when the system under discussion involves multiple interfaces joined into an end-to-end experience. This problem is exacerbated by the time pressures caused by the stakeholders having their, often non-technical, day jobs to do outside of the project. Without the involvement of these people a project is unlikely to succeed.

This talk describes and critiques our experiences with using visual presentations of specifications-by-example for achieving client consensus on a recent project with a large healthcare provider in the UK. In the process, we describe a technique of using rich visual representations that parallel the textual specification-by-example scenarios. This allowed us to present the requirements to the stakeholders so they can understand, validate, and agree on them quickly and effectively. We illustrate the talk with practical examples from the project, and welcome discussion on the methods and approaches we have used.

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Visualising Cukes: A Case Study in using Rich Representations to Achieve Client Consensus on End-to-End Experience

Joe Geldart

Joe has over a decade of experience in business analysis and requirements engineering in both industry and academia, combining practical experience across a wide range of verticals — from FMCG to media — with a strong engineering background, anchored in a behaviour-driven approach to building solutions for customers. He uses this experience to allow him to translate with high fidelity between business and technical perspectives.

Chris Young

Chris has been leading engineering teams since 1999. He was pivotal in the BBC’s adoption of Agile in 2000-2001 using it to deliver the pioneering Multi-Screen Wimbledon Service for Sky.

SkillsCast

Please log in to watch this conference skillscast.

513014633 640x360

The more stakeholders involved with a project, the harder it is to achieve consensus on the project’s requirements, particularly when the system under discussion involves multiple interfaces joined into an end-to-end experience. This problem is exacerbated by the time pressures caused by the stakeholders having their, often non-technical, day jobs to do outside of the project. Without the involvement of these people a project is unlikely to succeed.

This talk describes and critiques our experiences with using visual presentations of specifications-by-example for achieving client consensus on a recent project with a large healthcare provider in the UK. In the process, we describe a technique of using rich visual representations that parallel the textual specification-by-example scenarios. This allowed us to present the requirements to the stakeholders so they can understand, validate, and agree on them quickly and effectively. We illustrate the talk with practical examples from the project, and welcome discussion on the methods and approaches we have used.

YOU MAY ALSO LIKE:

Thanks to our sponsors

About the Speakers

Visualising Cukes: A Case Study in using Rich Representations to Achieve Client Consensus on End-to-End Experience

Joe Geldart

Joe has over a decade of experience in business analysis and requirements engineering in both industry and academia, combining practical experience across a wide range of verticals — from FMCG to media — with a strong engineering background, anchored in a behaviour-driven approach to building solutions for customers. He uses this experience to allow him to translate with high fidelity between business and technical perspectives.

Chris Young

Chris has been leading engineering teams since 1999. He was pivotal in the BBC’s adoption of Agile in 2000-2001 using it to deliver the pioneering Multi-Screen Wimbledon Service for Sky.

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